Skip to content

Cart

Your cart is empty

FAQ

Frequently Asked Questions

Synthetic Wigs

How do I choose the right wig for me?

  • Consider your style, face shape, and desired hair length. You can also explore different wig cap constructions and materials to find the most comfortable fit.

What types of synthetic fibers are your wigs?

  • Our wigs are crafted using high-quality Futura fiber synthetic material. This premium material ensures durability, a natural look, and ease of styling for a long-lasting and beautiful wig experience.

What do I do if my wig is tangling / frizzy / untamed?

  • Please note that some degree of tangling and shedding is normal with all wigs, especially synthetic ones. If you experience tangling with your synthetic wig, consider trimming 1-3 inches from the ends and using mild heat to curl or straighten sections. Additionally, applying wig-specific products or a small amount of leave-in conditioner can help manage frizz and minimize tangling, enhancing the wig's longevity and appearance."

Are the wigs heat-resistant or styled?

  • Our Synthetic wigs come pre-styled for your convenience, and they're designed to withstand heat styling up to 400 degrees Fahrenheit. To maintain the wig's quality, we recommend that you keep the wig as is. As the wig ages, reviving curls or straightening at temperatures between 300-350 degrees Fahrenheit is advisable. This approach helps preserve the wig's condition while allowing flexibility for various styling preferences.

What’s the best way to measure my head for the right wig size?

  • Use a soft measuring tape to measure the circumference of your head, starting from the front hairline, around the crown, and back to the front.

Can I dye or color my wig?

  • Human hair wigs can be dyed or colored by a professional. Synthetic wigs cannot be dyed or bleached due to their synthetic fibers.

Are your wigs glueless? 

  • Yes, all of our wigs are glueless, however, you may use adhesive based on your preference.

How do I care for and maintain my wig?

  • Regularly brush your wig gently starting from bottom to top, finger detangling if tangling. Trim the ends to reduce shedding and maintain longevity. Use specific wig care products, and store it properly on a wig stand or in the packaging when not in use.

What’s the difference between synthetic and human hair wigs?

  • Synthetic wigs are typically ready-to-wear and require less maintenance, while human hair wigs can be styled similarly to natural hair.

How long do wigs typically last?

  • The lifespan of a wig depends on its quality, care, and frequency of use. Generally, high-quality Synthetic wigs can last 6 months up to a year with proper care. We reccomend you keep your wig gluless as they will last longer. Wigs that ar

Do you offer custom wig orders?

  • Currently, we aren't equipped to process custom orders. However, we highly value your preferences and welcome all suggestions regarding specific styles and colors. While we may not offer custom orders, we strive to accommodate your needs to the best of our ability within our available inventory. Your input is invaluable to us in enhancing our offerings to better serve your requirements.

Are the wigs adjustable for a secure fit?

  • Yes, all of our wigs have adjustable straps and combs to ensure a secure and comfortable fit.

Are there any specific instructions for wearing a wig for the first time?

  • We recommend watching Amina's tutorials and consulting our FAQs for proper wig application and maintenance.

Are there wigs available for different hair textures or lengths?

  • Absolutely, we have wigs available in various textures, lengths, and styles to cater to diverse preferences.

Will you be stocking additional styles and lengths?

  • As our business progresses, we're dedicated to expanding our range of wigs to offer you an even wider variety. Make sure you are signed up for our email list. Stay tuned for an increasing selection of different wig types, styles, and options. We're committed to evolving with your needs and providing an ever-growing array of choices to enhance your wig shopping experience.

Can I swim or shower while wearing the wig?

  • For synthetic wigs, it is not recommended to swim or shower while wearing the wig, as it may damage the wig fibers. It's best to remove the wig before such activities.

What’s the return or exchange policy for wigs?

  • Please note that all wig sales are final. However, in the event of a defective wig, we are committed to ensuring your satisfaction. You are welcome to return the defective wig for a replacement or a refund. We will also consider refunds if you are truly not satisfied with our product(s). Our aim is to address any issues promptly and provide you with a satisfactory resolution in such cases